Frequently asked questions
Custom & Personalised Orders
To make your order truly special, we also offer personalised options to make your order extra special – from card, acrylic, or fondant icing toppers to typed-out/handwritten personal messages. Choose from clear or dotted cellophane wrap and a wide selection of ribbon colours to perfectly match your event design. For custom or larger orders, simply message us with your ideas. Once we’ve confirmed all details, we’ll create a custom order listing for payment. Let’s bring your dessert dreams to life – contact us today at contact@mayaliciousdesserts.co.uk to create something unforgettable!
Processing Time
The time we need to prepare an order for dispatch varies. Please see each listing for details
🔐 Privacy Policy
Mayalicious Desserts only uses your personal details to process your order e.g to contact you about your order via message. Your details are never shared with a third party. Your details will not be used for marketing purposes either unless you have given permission for us to do this. Many thanks 😊
Refunds
Refunds will only be processed if your order has arrived damaged, NOT lost in transit if paid standard postage fee. If courier pays full compensation, then a replacement can be sent out. Otherwise you would only receive the postage refund.
Looking for more? Head over to our shop or drop us a message for help with custom orders.
