Frequently asked questions
Custom & Personalised Orders
You can request to personalise your purchase, with card, acrylic or fondant icing toppers or a typed out personal message. Clear or dotted cellophane available Many ribbon colours available for wrapping For custom orders, please message us with your request, once we have confirmed your order with you, please pay through the custom order listing
Can I collect my purchase
Yes, we are based in Bradford, West Yorkshire. Just message us to notify us if you would like to do this. Postage cost will be refunded.
Processing Time
The time we need to prepare an order for dispatch varies. Please see each listing for details
🔐 Privacy Policy
Mayalicious Desserts only uses your personal details to process your order e.g to contact you about your order via message. Your details are never shared with a third party. Your details will not be used for marketing purposes either unless you have given permission for us to do this. Many thanks 😊
Refunds
Refunds will only be processed if your order has arrived damaged, NOT lost in transit if paid standard postage fee. If courier pays full compensation, then a replacement can be sent out. Otherwise you would only receive the postage refund.
Looking for more? Head over to our shop or drop us a message for help with custom orders.